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Welcome to emori.in (the “Website”), an ecommerce platform for selling lab-grown diamond jewellery. Please read these terms and conditions carefully before using our Website.

By accessing or using the Website, you agree to be bound by these terms and conditions, which constitute a legally binding agreement between you and emori.in.

  1. Acceptance of Terms: By accessing or using the Website, you agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, you may not access or use the Website.
  2. Intellectual Property: All content, including but not limited to logos, images, videos, product descriptions, and website design, is the property of emori.in and is protected by copyright and trademark laws. You may not use any content from the Website without our prior written consent.
  3. Product Descriptions: We make every effort to ensure that our product descriptions and images are accurate and complete. However, we do not warrant that the content on the Website is accurate, complete, or error-free. We reserve the right to correct any errors or omissions and to update product information at any time without prior notice.
  4. Orders: All orders are subject to our acceptance and availability. We reserve the right to refuse any order for any reason, including but not limited to availability, product pricing, or errors in product information.
  5. Payments: We accept payments through various methods such as Credit Cards, Debit Cards, Net Banking, and other online payment methods. You agree to provide current, complete, and accurate payment and account information for all purchases made through our Website.
  6. Shipping and Delivery: We strive to deliver products within the estimated delivery time, but we do not guarantee delivery times or dates. We are not liable for any loss or damage resulting from a delay in delivery.
  7. Returns and Refunds: We offer returns and refunds in accordance with our Return Policy, which is available on our Website. 
  8. Disclaimer of Warranties: We do not warrant that the Website will be error-free or uninterrupted. The Website and all content are provided on an “as is” basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.
  9. Limitation of Liability: In no event shall emori.in be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.
  10. Sign In: Customers are required to create an account to purchase products from our Website. Customers must provide accurate and complete information when creating an account, including a valid email address and shipping address. Customers are responsible for maintaining the confidentiality and security of their account login credentials, including their password. Customers are solely responsible for any activity that occurs under their account, and we are not liable for any loss or damage arising from unauthorised access to their account.
  11. Sign Out: Customers should sign out of their account after each session to protect the security of their information. We reserve the right to terminate or suspend any customer’s account at any time, for any reason, at our sole discretion. Customers may request to have their account deleted at any time by contacting our customer service team.
  12. Data Use: We collect and use personal information from customers in order to fulfil orders, provide customer service, and improve the functionality of our website. We may also use customer data for marketing and promotional purposes, such as sending newsletters or promotional emails. Customers can opt-out of these communications at any time by unsubscribing or contacting our customer service team.
  13. We may share customer data with third-party service providers, such as shipping carriers or payment processors, to facilitate the delivery of orders and other business operations. We require these service providers to use customer data only for the purposes of fulfilling their contractual obligations to us and to implement appropriate security measures to protect customer data.
  14. We will not sell or disclose customer data to third-party advertisers or marketers without customer consent, except as required by law or legal process. We implement reasonable security measures to protect customer data, including using secure sockets layer (SSL) technology to encrypt customer information during transmission and maintaining physical and technical safeguards to prevent unauthorised access to customer data. By using our Website, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them. We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms and conditions periodically for changes. If you have any questions about these terms and conditions, please contact our customer service team at care@emori.in.
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