30 DAYS MONEY-BACK
We offer a 30-day full refund for returns within India on unengraved, non-personalized diamond, gemstone, and gold items.
LIFETIME EXCHANGE
Exchange or upgrade your jewellery anytime.
LIFETIME BUYBACK
Sell your diamond jewellery back to us.
100% of Invoice value for Diamond and Gemstone studded or Gold jewellery.
*30-day refund is applicable only if all accessories (certificates, etc.) are returned along with the unused product.
Gold
100% value of gold weight at the prevailing market rate*
Diamond
100% of the purchase price*
Gemstone
100% of the purchase price*
*In case of any discount given during the original purchase on the metal and stone value, an equivalent amount will be deducted from the Exchange amount. Exchange is applicable for pieces worth maximum value of Rs. 5 lacs.
Gold
100% value of metal weight at the prevailing market rate
Diamond
80% of the purchase price*
Gemstone
80% of the purchase price*
*Return is applicable for pieces worth maximum value of Rs. 5 lacs.
30 DAYS MONEY-BACK
We offer a 30-day full refund for returns within India on unengraved, non-personalized diamond, gemstone, and gold items.
100% of Invoice value for Diamond and Gemstone studded or Gold jewellery.
*30-day refund is applicable only if all accessories (certificates, etc.) are returned along with the unused product.
LIFETIME EXCHANGE
Exchange or upgrade your jewellery anytime.
Gold
100% value of gold weight at the prevailing market rate*
Diamond
100% of the purchase price*
Gemstone
100% of the purchase price*
*In case of any discount given during the original purchase on the metal and stone value, an equivalent amount will be deducted from the Exchange amount. Exchange is applicable for pieces worth maximum value of Rs. 5 lacs.
LIFETIME BUYBACK
Sell your diamond jewellery back to us.
Gold
100% value of metal weight at the prevailing market rate
Diamond
80% of the purchase price*
Gemstone
80% of the purchase price*
*Return is applicable for pieces worth maximum value of Rs. 5 lacs.
Return & Refund Policy
To initiate a return, please get in touch with our customer care team. You can raise a return request by emailing us at support@emori.in or calling us at +91 93119 20198. Our team will assist you with the return process and guide you through the next steps.
The return product must be in its original condition and packaging. Our team will arrange a pickup from your place. Once the product is received by us, it will take up to 7 business days for us to process your refund into your original payment method.
If you have any questions about our return and refund policy, please contact our customer service team at support@emori.in.
Above policies are not applicable on International orders and domestic Gold coin orders.